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Sorry to hear of the problem you are having.
Could you please share me your site URL where it’s happening so that i can troubleshoot it?
This can be theme issue used on your site so to confirm it just temporary use the Twenty Seventeen theme instead on your site. If everything works fine then it’s your theme issue.
Also this can be due to plugin conflict on your site so please try temporary deactivating all plugins except Add Search TO Menu plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.